Hear what your phone line sounds like when nobody misses a call.
CapturoAI answers, asks the questions your trade actually needs answered, and hands your team a job record instead of a voicemail.
Below: a real HVAC intake, start to finish. 54 seconds.
Thanks for calling. What can I help you with?
The furnace in our shop keeps shutting itself off and it's meant to drop below freezing tonight.
Does it fire up and then stop, or never start at all?
It lights, runs a few minutes, then cuts out.
Any burning smell, or scorching anywhere near the unit?
No smell. It just clicks off.
Is anyone in the building overnight?
No, we lock up at six. But there's stock in there that can't freeze.
Can someone read the model and serial off the cabinet?
My guy is out there now. He's sending a photo.
Last thing — what's the address, the best number for you, and when suits?
I'll give you the address now. This number is fine, and sooner is better.
That is everything I need. Someone will come back to you shortly.
A missed call is not a missed message.
It is a customer who has already dialled the next company on the list. The damage is done before anyone plays the voicemail.
Nobody picks up
Your crew is on a roof, under a sink, or driving. The phone rings out during exactly the hours people call.
The details are missing
A message says “call me back about my AC.” It does not say the model, the access, or whether anyone is in the building tonight.
Follow-up starts cold
Someone has to call back and ask everything from the beginning, by which point the job is often already booked elsewhere.
Three things happen on every call.
It answers
In your business name, in under three seconds, at any hour. The caller does not wait and does not hear a menu.
It qualifies
Four questions chosen for your trade, not a generic script. A plumbing call asks about the shutoff. A towing call asks for the mile marker.
It hands over
A structured job record lands in your dashboard, with a recommended next action. Nothing to call back and ask.
Configured per business, not per script.
Every account carries its own services, qualifying questions, emergency triggers, quote rules and service area. The AI behaves according to that configuration, which is why a roofing call and a locksmith call go differently.
Your questions
Built from what your trade has to establish before a job is dispatchable — access, urgency, equipment, authority to approve.
Your boundaries
It quotes what you allow it to quote, flags what you call an emergency, and declines work outside your service area.
Your record
A lead with fields, not a transcript to read. Name, address, service, urgency, job detail and a recommended next step.
Thirty trades, each with its own intake.
Every one has a page showing exactly what its calls have to establish, and what the crew receives.
One plan. Flat monthly.
No per-minute billing and no per-call charge, so a busy month costs the same as a quiet one. Setup takes three business days, most of which is you listening to test calls and telling us what to change.
- Answers 24/7, including weekends and holidays
- Qualifying questions built for your trade
- Structured lead dashboard
- Call recordings and summaries
- Emergency flagging on your rules
- Quote-safe responses and FAQ handling
- Service-area logic
- Keep your existing number, or take a new one
Ring it yourself before you decide.
We will set up a line for your business and you can call it. That is the demo.